Wednesday, July 8, 2009

Review a local e-commerce site

Nowadays,many companies start using e-commerce for their business. This phenomenal not just within the services or banking areas but it also include the food industry.When you feel hungry and would like to order pizza, usually you will order by phone but now there are an alternative method for you to order pizza. Now you can order pizza through online with Domino's Pizza because it was the first fast food industry that offer online services in Malaysia.

The local e-commerce site that i have review is www.dominos.com.my





Domino's Pizza was one of the food industry in Malaysia.It is a franchise company that own by Dommal Food Services Sdn Bhd. Their commitment is “30 minutes to customer's doorstep” and this is still applies even you order through online. Beside that, they are also totally free for deliver.


When you first visit the home page, there is an advertisement that promote their new product or any promotion that are available. They were using yellow colour for this advertisement and it make attractive to customers. Beside that, all the information about Domino's Pizza such as menu, promotion, combo meals will be at the left hand side of the home page. This is clear and easy for those first visitors. Other than that, there is a loyalty program for those loyal customers. They can register as a member and get more benefit or discount.


Otherwise, one of the services that provide by Domino's Pizza is favourite order. This is the most services that i like and feel that Domino's Pizza was really care about customers. The reason is when you register as a member, they will save your past order record and they will show you what is your favourite order. Therefore, it will be easily for me to order.

The speed and navigation of the web site is fast and smoothly. Customers can easily turn from one page to another page or link to other information. Order pizza through online is convenience but there are still have some people will worry about the payment. This is because not everyone would have credit card. However,customers don't have to worry about it because the term of payment for Domino's Pizza is Cash On Deliver. This have been clearly stated in the ordering policies.


As a conclusion, Domino's Pizza's web site is clear and easy to understand. Inside the web site, it has provide many sufficient information and it is easy to understand .



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